Must maintain a high level of confidentiality and abide by HIPPA rules and regulations. Responsible and accountable for maintaining and protecting personal health information.Routinely proofreads, revises and edits claim materials for accuracy, thoroughness and appropriateness.Resolves routine administrative problems and answers inquiries.Utilizes the Claim System for inquiries and letter generation.Assist in bill payment process, and data entry task and documentation production.Document claim updates in the claim database ensuring accuracy.Assist with electronic mail, filing, and general office duties relating to insurance claims.This individual will compile, organizes and analyzes claim information for inclusion in reports and client packages. The Claims Assistant will provide professional administrative support to the Claims teams and claimants. Matrix is a friendly and pleasant office environment Matrix Absence Management offers a full benefit package- Medical, Dental & Vision, including 401K match. Our mobile app technology provides ease of use to our client and employee in reporting claim information. Our highly customer centric approach is to try and duplicate the culture of our clients to make the experience seamless for employees. We partner with our clients Human Resources department to manage Workers' Compensation, Disability and / or Leave of absences until the claim is resolved or the employee returns to work. Matrix Absence Management is one of the top Third Party Administrators (TPA) supporting clients in absence management (FMLA / Disability / Workers' Compensation).
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